Be Where Your Customers Are with Local Business Listings

I am not here to convince you to chase all new trends, fast-paced technology and networks but to help you understand which technologies separate you from existing or potential customers. I want to present you with an easy-to-understand collection of resources and help you take control of your business listings to reach and re-engage with your customers with this first post on ReEngage Consulting.

You already know that there are Google, Yelp, Yellow Pages and many other listings for your business online. You’re feeling the weight of more and more people telling you how they found your service through apps, searching or reading reviews.

It’s a challenge for the busy business owner, that you are, to transition from the hard work of running offline/physical business to adding and managing online business listings as extensions of that business. There are time restraints, not knowing where to start or get support and resources. I’d like to remove some of these constraints.

But first…

Credit Where It’s Due:

I want to thank Bill Bean for giving me an idea for this post by creating his list of  Twitter handles for local business citation sources. I spoke with Bill to allow me to expand on the idea in greater detail and on a bigger scale.

I used my intuition to select listings for business owners but these lists from Andrew Shotland, Phil Rozek and Nyagoslav Zhekov of WhiteSpark were helpful.

Also, huge thank you to people who helped me shape this resource by giving their quick feedback: Adam, David, Nyagoslav, AJ, Andrew, Mark, Tony, Gene, Phil, Greg, Josh.

 

Now let’s get to it.

“Your” Business Listings

Business listings (also known as “citations” in marketing jargon) are online properties that have structured business information. Correct or incorrect. If your business info is out there (government data, tax forms, getting business checks, leasing an office, etc) – these listings exist whether you want them to or not. You can’t have 100% control over that.

Small Local Business Listing

But what you can do is claim these listings as “yours” (they are still property of respective corporation), keep them up-to-date and engage with potential and existing customers. You can achieve information consistency across a number of different authoritative sources, help your customers discover you and develop balanced opinion about your business.

 

Plan Of Action

You need to take control of your business listings. Then use them to their full potential.

Below is cream of the crop collection of 20 business listings that you can take control of (there’s also a second collection for local marketing professionals). Also resources to manage them and get support.

This collection is diverse. Listings like Google, Foursquare or Apple are used for search and discovery. Yelp or Google are great for reviews. Facebook or LinkedIn are used for engagement, networking or branding. Others, like YellowPages or Superpages, are online yellow pages ensuring data stability and consistency. I hope that a Chamber of Commerce membership will encourage you to connect with local business community. And data aggregators (Acxiom, ExpressUpdate & Localeze) feed information to other business directories.

Start by using something as simple as this Local Business Listing Management spreadsheet to keep track.

First, you need access to the listing – to claim & verify that you’re the owner (or have permission). Most verification methods are: phone call, postcard (few weeks for it to arrive), email or text message. You’ll have most control when you verify.

Taking Control by NaBHaN

(Image credit: Taking Control by NaBHaN)

I must mention here that there are options to take control of listings for your business besides doing it yourself: use tools and services (understand how they work) or hire a local marketing professional to do this as part of the local marketing project. Either way – you need to understand local environment and be able to check quality of work.

Once you have control – do your best with potential each listing has, based on how much effort you’re willing to put in.

 

Assumptions

I do not provide step-by-step instructions or explore all possible scenarios and issues. But I provide enough information and support info for general “do it yourself.” Here are some assumptions to keep in mind when working with listings:

  • You will not hesitate to ask questions in comments or reach out to me through social or email.
  • You’ll search for existing listings, not create new one right away. Use “Get Started” link.
  • You will go from “Get Started” link through process of verifying, following steps provided by the directory.
  • Some directories are not well-supported. You might encounter more issues or wait longer than expected.
  • You need to have an existing or create a new account for each directory.
  • Record all login information so you can get back to your account later. I have a simple template for you.
  • Verification process can be faster for some listings if website email (you@website.com) is used to create accounts.
  • You need to be logged in to your directory account to access dashboard using links provided below.
  • I do not cover all possible issues, conflicts, duplicate listings, etc. which negatively impact your online presence and visibility. You want to consult someone regarding your situation.

 

 

Lets get started!

Collection 1: 20 Business Listings

Click button to go to respective business listing:

GoogleYelpAppleFacebookLinkedInYahoo!BingFoursquareYellowPagesCitySearchYellowbookSuperPagesYellowBotChamber of CommerceBBBD&BAcxiomExpress UpdateLocalezeFactual

[Extra] Collection 2: For Local Professionals

(35 More Listings)

35 more business listings and resources for each one. List is alphabetized.

Click button to see the second collection of business listings and information:

More Listings

Google My Business

Google listing is essential for local marketing. It plays a big role in making your business visible in local search results. Once you verify it – spend some time filling in all details and making it look good. Start getting reviews on Google – that’s critical.

Click “Get Started” to find your business on Google, claim and verify it. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Get The App:

Google My Business app for business owners. Manage and connect with your customers on the go!

Google My Business Google Play App  Google My Business Apple Store App

 

Listing Support:

Google support for business owners is great! They have everything you want:

  • Help Center – main support page.
  • Phone support for Google My Business (link will go to Help Center when phone support is not available).
  • Live Chat (link will go to Help Center when live chat is not available).
  • Contact Us page. This page changes depending on what’s available (live chat, phone support, etc) at the time.
  • Google and Your Business Help Forum – old-fashioned forum support. Advice from community contributors.

 

Multiple Locations

Google has a separate dashboard for bulk location management: Google My Business Locations.

 

Business Resources & Social:

Follow Google blog for business owners and get updates from their social media profiles:

Blog

Yelp

Yelp is critical for most industries. It’s one of the biggest players in the business review space. Other local directories display Yelp review ratings and information to their visitors. Make sure you communicate that you’re on Yelp to your customers using your location, website, email signature, etc.

Click “Get Started” to find, claim and verify your business on Yelp. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Get The App:

Yelp app specifically for business owners. You want to have this app on your phone – you’ll be able to check activity and get notifications when your business gets new reviews. Great way to manage and connect with your customers on the go!

Google Play Yelp App for Business Owners  Apple Store Yelp App for Business Owners

 

Listing Support:

Best way to manage your listing is through dashboard. There’s not much support available from Yelp – mostly general information and resources. Unless you use Yelp advertising – you get phone support then.

 

Multiple Locations

For a few locations – just use the same business email when claiming/creating new listings.
It seems that some Yelp bulk upload is available.

 

Business Resources & Social:

This Yelp blog is specifically for business owners but social networks are for the general public (typical Yelpers – Yelp users). Still good to follow to understand who your audience on Yelp is and to stay updated:

Blog

Apple Maps

Tens of millions of people use Apple products. And most of them discover local businesses through Apple Maps. So, it’s important to be well represented there. Also, take care of your Yelp listing because info from there is used on Apple listings.

Click “Get Started” to find, claim and verify. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

Apple Maps support is all in one place for now. “Contact Us” is effective. You need to be logged in.

  • Small Business Help – frequently asked questions.
  • Contact Us – link on top right of Small Business Help page. Again, you need to be logged in.

 

Multiple Locations

Bulk listings inquiry (over 1000 locations): mapsconnect-business {at} apple {dot} com

 

Business Resources & Social:

None from Apple.

Facebook

There’s a great potential with Facebook in local marketing. Local Facebook page is a great platform for engagement. Good for business validation and visibility in brand search results. Effortless for customers to connect and review your business. One of the best places to build community around your small business in most industries.

DO NOT rush to create a new Facebook page. There’s a big chance you already have one (or a few) that was created for your location. Search for your business name on Facebook first. Claim existing one. If you can’t find any – then click “Get Started” to create one. Go to “Dashboard” to manage your page.

Get StartedDashboard

 

Get The App:

Yes, there’s a separate app for business owners, called Facebook Pages Manager. Get it. Use it.

Facebook Pages Manager Google Play App  Facebook Pages Manager Apple Store App

 

Listing Support:

It’s very hard to get Facebook support or get your situation resolved through request submission or their discussion forums.

 

Multiple Locations

Have 3+ Facebook pages? Use Business Manager. Also take a look at this Location Information.

 

Business Resources & Social:

Follow Facebook blog and their Facebook (surprisingly) social page:

Blog

LinkedIn

LinkedIn is not a local directory but it’s the largest professional network. LinkedIn page is an effective asset in many industries, especially professional services. It’s great for branding, online authority and social aspects/connections (if you’d like those).

Important: you need to have at least a few (10 or so) LinkedIn connections to create a company page. Should not be hard to get those connections.

Click “Get Started” to create your company page. Go to “Dashboard” to manage your page (look on the right-hand side).

Get StartedDashboard

 

Listing Support:

There’s a lot of information online about managing your page but here are some resources from LinkedIn in case you need support:

  • Contact Us – main support page.
  • FAQ – general infromation on company pages.

 

Multiple Locations

Can create 5 locations. No need for LinkedIn page for every location. LinkedIn is really brand/authority-oriented rather than location-oriented.

 

Business Resources & Social:

LinkedIn has a marketing blog and social profiles for marketers. But it’s easy enough to digest for business owners:

Blog

Yahoo! Aabaco

Yahoo, one of the largest search engines, is struggling with local. Yahoo Small Business is now Aabaco Small Business. Managed through Yext (and not supported by Yahoo/Aabaco) at the moment.

Go to “Dashboard” to check your listing:

Get StartedDashboard

 

Listing Support:

Some support is available but don’t rely on it! General support and information provided.

 

Multiple Locations

If you have more than 50 locations you can call Bulk Local Listings sales team at (877) 894-9277

 

Business Resources & Social:

Yahoo has a small business blog and social profiles that you can follow to get updates:

Blog

Bing

Bing Places for Business is a local service/directory from Microsoft’s search engine. One of the best website experiences to verify and manage your listing. Very smooth process. Good support and big potential.

Click “Get Started” to find, claim and verify with Bing. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

Bing Places for Business has live chat support – that’s the best way to reach them. You need to be logged in to see most of their support options.

 

Multiple Locations

You can add or manage up to 10,000 locations at once inside Bing Places. All instructions regarding that are here.

 

Business Resources & Social:

Bing doesn’t have a blog dedicated to business owners but I will link here to their Bing Maps blog. Might be useful. They also have a Facebook page you can follow for (rare) updates:

Blog

Foursquare

Foursquare is great for business discovery so make sure your business is properly listed. You can see how people check-in and interact with your location with Foursquare “Real World Analytics.”

Click “Get Started” to find, claim and verify. Go to “Dashboard” and then “Log In” to manage your listing.

Get StartedDashboard

 

Listing Support:

Foursquare provides plenty of support. There are two quick ways to get in touch with Foursquare support: their support Twitter account and “Submit a request” form.

 

Multiple Locations

Use this form if you have between 10 and 100 locations. If you have 100+ listings here is bulk claim spreadsheet you can fill out and email to their support.

 

Business Resources & Social:

Here are links to public (not just for business owners) social profiles and blog for Foursquare:

Blog

YellowPages

The online version of our beloved YellowPages books. Very important listing with big database and solid visibility in local search. YP information is used by other directories.

Click “Get Started” to find, claim and verify YP listing. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Get The App:

I like YP just for the fact that they have apps for business owners.

YellowPages for Business Owners Google Play App  YellowPages for Business Owners Apple Store App

 

Listing Support:

Not much support if you aren’t paying. Technically, though, you are their advertiser, even with a free listing.

  • Contact Us. Do not expect support if not advertising with YP.
  • Dashboard Contact Us information within dashboard. You need to be logged in. Again, no guarantee you’ll get resolution if you are not paying customer.
  • Listing FAQ – general information. You need to be logged in to see this.

 

Multiple Locations

I didn’t find information about this. Use “Contact Us” links above to find out options for your multi-location business. If you find something out – let me know in the comments below.

 

Business Resources & Social:

Blog and social profiles for YP advertisers (even if you have free listing):

Citysearch

CitySearch is a city guide operated by CityGrid Media (owns Citysearch, Insider Pages and Urbanspoon). Can “Edit Place Page” if already have business listing claimed. Otherwise it has to go through Yext service or ExpressUpdate.

Click “Get Started” to find the listing. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

You can contact customer service via email. And find necessary information on their help pages.

  • Account Help – help page for Citysearch/CityGrid. You need to be logged in. There’s also “Contact” form on the bottom of that page with email and phone support.
  • myaccount {at} citygridmedia {dot} com – listing support email.
  • customerservice {at} citygrid {dot} com – customer service email.
  • MyAccount Help page – another help page.
  • Contact Us page for Citysearch.

 

Multiple Locations

No bulk upload available.

 

Business Resources & Social:

Blog and social profiles for Citysearch and CityGrid are outdated. I’ll still reference their blog here in case it gets revived:

Blog

Yellowbook

Yellowbook is one of the big yellow pages business directories. Hibu is the publisher of Yellowbook. Great support!

Click “Get Started” to create an account and claim and verify your business listing. Go to “Dashboard” to login and manage your listing.

Get StartedDashboard

 

Listing Support:

Yellowbook/Hibu have wonderful support available. Lots of options too. There’s support and resources inside their Yellowbook360 dashboard as well as Hibu site.

  • Contact Us – main contact page with email, live chat and phone support options.
  • Live Chat – on Contact Us page.
  • (800) 939-3556 – phone support. I called Hibu to confirm this is the phone number you can contact them regarding business listing issues.
  • listings {at} hibu {dot} com – email support specifically for business listings.
  • Contact Us form on Yellowbook360 dashboard. Link is on top right of the page.
  • Help – information and resources for business owners. More info if you are logged in to dashboard. “Help” link is on top right of that page.
  • Yellowbook.com Help – general information and resources.

 

Multiple Locations

No bulk listing support. Have more information? Let me know in the comments below!

 

Business Resources & Social:

Hibu blog (for business owners) and public Hibu social profiles (not specifically for business owners):

Blog

Superpages

Superpages is one of the biggest directories and is under the umbrella of DexMedia. You might encounter some issues during verification process or it can be slow  but you should give it a try.

Click “Get Started” to find your listing, claim and verify it. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

Support is handled through DexMedia. Email and phone support. Hard to reach sometimes.

 

Multiple Locations

No bulk listing support. If something changes – let me know in the comments below!

 

Business Resources & Social:

DexMedia blog and social profiles:

Blog

YellowBot

YellowBot by Connectivity is another listing to solidify consistency of your information. Cute one too 🙂

Click “Get Started” to enter your phone number and search for your business. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

Support is available through Connectivity and email.

  • Contact Connectivity via chat live support or contact form.
  • help {at} yellowbot {dot} com – listing support email.
  • Help/FAQ – general information about YellowBot listings; not much there.

 

Multiple Locations

No bulk listing support.

 

Business Resources & Social:

YellowBot blog isn’t loading and their social accounts weren’t updated for a year. So, nothing to follow here…

Chamber of Commerce

This is the only paid business listing I mention among these 20. I believe it’s worth your time and money. Your local chamber of commerce is your chance to connect with your business community and explore new possibilities of getting your business out there. Get referrals, connections and possibly local press coverage. Possibilities are in your hands. Besides spreading word about your business this might have an indirect impact on your local marketing by getting local mentions/citations.

Click “Get Started” to search for your local office. Important: do not sign up for actual chamberofcommerce.com (unless you really want to). Find your local office and go to their website to get membership.

Get Started

 

Listing Support:

You want to get support at your local chamber of commerce.

Need additional help?

  • Contact Us – support page if you need guidance to find your local organization.

 

Multiple Locations

Not available.

 

Business Resources & Social:

Go to your local Chamber of Commerce website and follow their social profiles and blog.

BBB

BBB has a lot of important data. Official records. Authoritative data. Important listing for brick and mortar. There’s no one central place for claiming and getting support. Each region has it’s own support and links. Hence, I’ll only provide general info here.

Click “Get Started,” then type your zip code, then search for your business to claim. Login to your regional BBB to see “Dashboard.”

Get StartedDashboard

 

Listing Support:

Support information varies based on where you are and is linked to your local office. Contact information for your area is easy to find.

  • Contact – main contact page. But you want to actually contact your regional office.
  • Go to BBB.org to find your regional office. Then click “Contact” on the bottom of the website.

 

Multiple Locations

Bulk listings submission is not available.

 

Business Resources & Social:

National blog and social media are not business-oriented. Each local office has their own social profiles. Follow those.

D&B

D&B is business directory that mostly deals with credit reports but is very local-focused. It’s not a data aggregator, like 4 below, but is slowly getting there.

Click “Get Started” to find your listing, claim and verify it. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

Good support. Information; phone and email support.

  • Contact Us – main contact page and phone support.
  • Submit a Request – send email to support.
  • Live chat – login and you’ll be able to have a live chat and phone support (top right of the page).
  • Support – general information.

 

Multiple Locations

Not available. Know something? Let me know in comments below.

 

Business Resources & Social:

D&B business blog and social:

Blog

Acxiom

Acxiom is a data aggregator. It sends business information down the line to other directories. Very important (same with ExpressUpdate, Localeze and Factual below).

Click “Get Started” to find, claim and verify. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

Phone and email support provided.

  • Contact Us – link to “Contact Us” is on the bottom of the page.
  • FAQ – general information.
  • mblm {at} acxiom {dot} com – support email
  • (866) 750-5438 – phone support.

 

Multiple Locations

Paid. Contact bulk listing submission support for information: directoryreps {at} acxiom {dot} com

 

Business Resources & Social:

Acxiom has a pretty active blog and social profiles:

Blog

ExpressUpdate

ExpressUpdate is a data aggregator owned by Infogroup. It’s also important for sending information to other business directories (same with Acxiom, Localeze and Factual).

Click “Get Started” to find your listing on ExpressUpdate; claim and verify it. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

They have email/phone support and a little feedback forum.

  • (800) 794-1404 – phone support
  • contentfeedback {at} infogroup {dot} com – ExpressUpdate email assistance.
  • Contact Infogroup – contact form for Infogroup.
  • Feedback Forum – place to report bugs and offer suggestions.

 

Multiple Locations

Infogroup has bulk update dashboard for 10+ listings: bulkupdate.infogroup.com

 

Business Resources & Social:

Infogroup blog and social media (alive but not very active):

Blog

Localeze

Last one (but not least) on the list and one more data aggregator is Localeze by Neustar. It also, like Acxiom, ExpressUpdate and Factual, sends information to other business directories and is very important on the list.

Click “Get Started” to find your listing. You actually need to “Add Listing to Cart” here and it will be free if you only have one. You’ll be able to send an update once a year. Go to “Dashboard” to manage your listing.

Get StartedDashboard

 

Listing Support:

Solid support available.

 

Multiple Locations

“File Upload Available for Add/Update” is available as a part of “True Identity” package for businesses with 25+ listings. You can find more info here. Or just contact Localeze/Neustar support.

 

Business Resources & Social:

Localeze marketing blog and social media. Their social profiles are on/off in terms of their activity.

Blog

Factual

4th data aggregator (also Acxiom, ExpressUpdate & Localeze). Very important. Now gives you direct access to add/update listing (didn’t let you do that for a while).

Click “Get Started” to find add or update your business listing.

Get Started

 

Listing Support:

Support only available for sales and general questions.

  • Contact – no listing update support.

 

Multiple Locations

Not directly through Factual.

 

Business Resources & Social:

Factual blog and social profiles:

Blog

 

 

This information and instructions are far from definitive. But take control of these listings and you will win big and will be far ahead of the curve. You don’t have to stop once you control and verify your business listings. Use appropriate business listings for engagement, connections and marketing.

Your potential customers are searching for you online. Congratulations for making effort to remove gaps separating them with your business!

 

You’ve Done It!

Success

 

 

Collection 2: For Local Marketing Professionals.

35 Extra Listings.

Hope local marketing professionals enjoy this extra list and resources. This second list is alphabetized. You should be familiar with the process of claiming these listings. But I still left short comments if I thought they would be helpful. Enjoy! 🙂

 

 

411.com

Business directory by Whitepages. Whitepages only allows access to the listing via Yext. You can also change business info using ExpressUpdate. You can at least find your 411.com listing here:

Get Started

 

Listing Support:

All support (if any) is provided by Whitepages.

 

Multiple Locations

Not supported.

 

Business Resources & Social:

Whitepages blog and social profiles:

Blog

 

Angie’s List

Service business listings directory.

Get StartedDashboard

 

Get The App:

Angie’s List Business Center app:

Angies List App for Business Owners  Angies List App for Business Owners

 

Listing Support:

Great support available.

  • Contact Us – contact us form and phone support.
  • FAQ – general information.

 

Multiple Locations

Manual only. Bulk listing submission not available.

 

Business Resources & Social:

Angie’s List blog and social profiles:

Blog

 

 

Brownbook

Not a huge directory. But easy to work with.

Get StartedDashboard

 

Listing Support:

Contact form and general info:

 

Multiple Locations

No bulk listing submission.

 

Business Resources & Social:

Brownbook blog:

Blog

 

City-Data

Search for your business. But you’ll probably have to add it.

Get StartedDashboard

 

Listing Support:

Not much support. But you can still get it.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

Forum is where you get social on City-Data:

Forum

 

 

CitySquares

Clean interface. Easy to work with.

Get StartedDashboard

 

Listing Support:

Email support available.

  • Contact Us – contact page
  • info {at} citysquares {dot} com – CitySquares email support

 

Multiple Locations

Add listings manually one-by-one. No bulk listing submission.

 

Business Resources & Social:

Only Facebook page is available and it’s not very active:

 

CityVoter

Small business contests. Each city has its own site.

Get Started

 

Listing Support:

General support is available through CityVoter forum:

 

Multiple Locations

No bulk listing submission.

 

Business Resources & Social:

Look for social profiles for your city. CityVoter blog:

Blog

 

DexKnows

DexKnows, like Superpages, is under the umbrella of DexMedia. Important directory but you have to jump hoops to access it or change information there. Can do it through ExpressUpdate or Yext service and not worry about having DexKnows account itself. Also try phone support to get access or push corrections to free listing.

Get StartedDashboard

 

Listing Support:

Support is handled by DexMedia. Hard to reach sometimes. Try phone support to try to get control of your free listing.

 

Multiple Locations

No bulk listing support.

 

Business Resources & Social:

DexMedia blog and social profiles:

Blog

 

eLocal.com

Support is available.

Get StartedDashboard

 

Listing Support:

Good support available.

  • Contact – eLocal.com contact page.

 

Multiple Locations

Can add locations individually. No bulk listing submission.

 

Business Resources & Social:

Social profiles are not active:

 

 

EZlocal

Straightforward way to claim a listing.

Get StartedDashboard

 

Listing Support:

Phone support and contact form available.

  • Contact – EZlocal contact page.

 

Multiple Locations

Can add locations individually. No bulk listing submission.

 

Business Resources & Social:

Active and helpful EZlocal blog and social profiles:

Blog

 

GetFave

Create an account to see “Add your business” option.

Get StartedDashboard

 

Listing Support:

Login to access contact page.

 

Multiple Locations

Manual. Bulk listing submission not available.

 

Business Resources & Social:

No social profiles.

 

 

HERE/Navteq

I wasn’t able to do anything last time I checked. They tell you to zoom in and click the business icon. But… icon wasn’t clickable last time I checked. Yext has access to them.

Get StartedDashboard

 

Listing Support:

Not much is available

 

Multiple Locations

Bulk listing submission only available for parking facilities and petrol stations with HERE PrimePlaces.

 

Business Resources & Social:

HERE 360 blog and social profiles (active):

Blog

 

HomeAdvisor

Business directory for home improvement industry.

Get StartedDashboard

 

Listing Support:

They have phone support and live chat.

  • (877) 947-3639 – phone support
  • Live Chat – click the link next to “Need Help?”

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

They have ProGuide blog for professionals:

Blog

 

 

Hoover’s

Company profile listing from D&B. Search for a company on hoovers.com or report changes:

Get StartedDashboard

 

Listing Support:

Good support.

  • Contact Us page with phone & live chat support.
  • (800) 486-8666 – listing support phone number.

 

Multiple Locations

Bulk listing submission for enterprise is available.

 

Business Resources & Social:

Bizmology blog and Hoover’s social profiles:

Blog

 

Hotfrog

Pretty straightforward. Easy to work with.

Get StartedDashboard

 

Listing Support:

Resources and contact form are available.

 

Multiple Locations

You can add listings one by one. No bulk upload.

 

Business Resources & Social:

Hotfrog Small Business Hub and social profiles (not very active):

Blog

 

 

Info CheckPoint

I wasn’t able to create a business profile last few times I tried. Had “Please try after some time” message.

Get StartedCreate Account

 

Listing Support:

Contact Us form and phone/email support.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

Blog. Social is not active:

Blog

 

Insiderpages

Another directory from CityGrid. Direct access is available in most cases.

Get StartedDashboard

 

Listing Support:

Support is available through CityGrid/CitySearch.

  • FAQ – general information.

 

Multiple Locations

No bulk listing submission available.

 

Business Resources & Social:

CityGrid blog:

Blog.

 

 

Kudzu

Process is straightforward. Choose “basic listing” for one location. 48-hour wait for account to activate.

Get StartedDashboard

 

Listing Support:

Contact form is available.

 

Multiple Locations

One-by-one. No bulk listing submission.

 

Business Resources & Social:

Kudzu has a blog. Social profiles aren’t active.

Blog

 

Local.com

Local.com doesn’t provide direct access to their listings. Can update it though Acxiom and Yext.

Get Started

 

Listing Support:

Only general information

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

No blog. Social profiles:

 

 

Local Database

Another directory. Nothing fancy. Add for data consistency.

Get StartedDashboard

 

Listing Support:

They have a contact form.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

No blog or social profiles.

 

MagicYellow

Straight-forward process.

Get StartedDashboard

 

Listing Support:

No support except for advertisers.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

No blog. Social profiles are not active.

 

 

MakeItLocal

Simple and clean directory.

Get StartedDashboard

 

Listing Support:

No support.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

No blog or social profiles.

 

Manta

Great directory. The best verification process!

Get StartedDashboard

 

Listing Support:

Good support.

 

Multiple Locations

Multiple listing submission available. Contact Manta directly via Contact Us page or phone support at (866) 432-6398

 

Business Resources & Social:

Very active small business blog and social profiles:

Blog

 

 

MapQuest

Once big & powerful, MapQuest doesn’t give you direct listing access now. Can update it through Infogroup or Yext.

Get Started

 

Listing Support:

General information. Their Twitter profile offers some support as well.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

MapQuest social profiles are for general public, not just business owners:

 

MerchantCircle

Business listings for deals and coupons.

Get StartedDashboard

 

Listing Support:

Help center and email support are available.

  • Help Center – there’s an option to email support and link to community forums.

 

Multiple Locations

One listing per email/account. Bulk listing submission is not available.

 

Business Resources & Social:

MerchantCircle blog is outdated but social profiles are more-or-less active:

Blog

 

 

MojoPages

Currently creating, quote, “a new process for claiming a business.” So, hold tight if you don’t already have an account. Click “Dashboard” and add your email to the notification list.

Get StartedDashboard

 

Listing Support:

Email support is available

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

No blog. But active social profiles:

 

nSphere

Listing focused on neighborhood/hometown.

Get StartedDashboard

 

Listing Support:

Phone, live chat, email and other support is available.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

No active blog or social profiles.

 

 

ShowMeLocal

Yellow pages directory.

Get StartedDashboard

 

Listing Support:

Email support only.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

They have “active” Twitter and FB pages but you don’t want to follow them (automated & repeating).

 

TripAdvisor

Dining and travel-related directory.

Get StartedDashboard

 

Listing Support:

General information and email support.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

TripAdvisor Insights blog and social profiles for business owners:

Blog

 

 

Tupalo

Listing for restaurants, salons, etc. Local guide.

Get StartedDashboard

 

Listing Support:

General information and contact info.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

Blog is active. Social profiles, besides FB, aren’t active:

Blog

 

Tuugo

Straight-forward claiming process.

Get StartedDashboard

 

Listing Support:

Email support.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

Tuugo blog and Twitter (other profiles are not active):

Blog

 

 

Urbanspoon

Popular restaurant business directory.

Get StartedDashboard

 

Listing Support:

Email support and general info.

 

Multiple Locations

One-by-one. No bulk listing submission available?

 

Business Resources & Social:

Urbanspoon blog and social profiles (for general public):

Blog

 

USCity

Many chances are – your business is not listed. There is a one-time $5.99 registration fee (“Due to abuse of our registration system”).

Get StartedDashboard

 

Listing Support:

Email support is available.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

No blog. USCity Twitter profile:

 

 

Whitepages

Whitepages also owns 411.com and other domains. Important directory but they don’t provide direct access to their listings. Can change data through ExpressUpdate or Yext.

Get Started

 

Listing Support:

Support pages had issues at the time I worked on this post. But submit request form seemed to work.

 

Multiple Locations

Bulk listing submission is not available directly through Whitepages.

 

Business Resources & Social:

Whitepages blog and social profiles are very active:

Blog

 

Yellowee

One more yellow pages directory. Very playful and fun to work with.

Get StartedDashboard

 

Listing Support:

Email support is available.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

There’s a link to Yellowee blog on their website but the blog is down. Social profiles are outdated.

 

 

Ziplocal

Clean directory. Easy to work with. You don’t need an account – just easily update your listing with their form.

Get StartedDashboard

 

Listing Support:

Phone and email support available through their company website.

 

Multiple Locations

Bulk listing submission is not available.

 

Business Resources & Social:

Ziplocal blog and social profiles (active):

Blog

 

 

 

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